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If you purchase a new plan or upgrade from 27 October 2021, unless your plan includes a Smart Benefit or add-on for roaming, you will be charged £2 a day from January 2022 to use your mobile in the EU/EEA.
These charges are applicable only when you exceed what is included in your tariff.
|Calls to UK Mobiles p/m||46p|
|Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man)||46p|
|Calls to Jersey, Guernsey & Isle of man p/m||46p|
|Data||Bundles from £5|
|Text Messages p/msg||30p|
|MMS Messages p/msg||46p|
|Calls to Voicemail p/m||FREE|
|0800 and 0808 Calls p/m||FREE|
|Customer Service Calls p/m||FREE|
|0500 Number Calls p/m||17p|
|084, 087, 09 and 118 Access Charge p/m||46p plus service charge|
|070 non-mobile Maximum Charge p/m||4.17p|
|Calls to certain MVNO's p/m||up to 46p|
Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.Roaming Charges
Additional charges will apply to calls made while roaming outside of the EU/EEA. Customers on EE, Three and Vodafone will also be charged £2 per day for roaming inside the EU. Vodafone Basics SIM plans are UK use only and do no support roaming.
All pay monthly offers subject to security and credit check. Charges will apply for paper billing. No charges apply for non-Direct Debit payment. Promo codes cannot be used in conjunction with any other offer.
CPI Price Increase - The monthly price, add-ons and all out of bundle charges will increase on or after 31st March every year by the CPI rate of inflation published in January that year, plus 3.9%. The cost of other services you take from us may increase or decrease while you’re an EE customer. Your first annual increase will take place after 31st March 2021.
Exclusive of VAT pricing - All pricing is exclusive of VAT.
Roaming - Customers on eligible plans will be able to use their minutes, texts and data at no extra cost when roaming in the EU/EEA. Speed and service will vary depending on the service available in the country you visit. You must be normally resident in the UK. Data fair usage policy may apply, see EE’s Business terms https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/ for full details.
4G in more places/Fastest - Based on results from the RootMetrics® UK RootScore® Report: H2 (Jul – Dec 2017). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 25K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
BT Sport - The app is an inclusive benefit of business extra and business select plans as well as hand-picked sim only and mobile broadband tariffs. See the EE Small business price guide https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/ for full details.. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.
International IDD Calls - Included on EE Business Extra and EE Business Select tariff (except Business Select IDD) customers receive 180 Minutes and texts from the UK to standard landline or mobile numbers in selected countries. See the EE price guide for Small Business https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/ for further information.
IDD Boost – An inclusive extra provided on some EE Business Select tariffs. Customers will receive 1,000 minutes and texts from the UK to EU. See the EE price guide for Small Business https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/ for Inclusive Countries.
ROW Roaming – An inclusive extra provided on some EE Business Select tariffs. 1000 minutes, 1000 texts, 1GB data for use whilst roaming within USA, US Virgin Islands, Canada, Turkey, Australia, New Zealand, India, China, Israel and Singapore. Calling and texting other countries will incur additional charges, which vary by country. Once any part of the allowance is used up, standard out of bundle rates apply for that usage type. See roaming section of EE Small Business Price Guide for more details https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/
Data Boost – An inclusive extra provided on some EE Business Select tariffs providing customers with double data instead of the ROW roaming or IDD boost.
Apple Music Membership– The individual Apple Music Membership Add-On is free for 6 months for customers on EE pay monthly or SIM only phone plans and adding the Add-On to their account for the first time. After 6 months, membership automatically renews and you’ll be charged £9.99 a month unless you cancel. Unless you have an Apple Music Streaming Add-On, data usage will decrement from your plan’s data allowance. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Business Select Add-Ons – Business Select price plans have 4 x add-ons that can be added exclusively to these price plans. They are not available for any other price plans. Not all of the Business Select Add-ons are available on all Business Select plans and, where available, only 1 can be added. ee roaming section of EE Small Business Price Guide for more details https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/
Sim Only IDD – An inclusive extra provided on some EE Business SIMO tariffs. Customers will receive 60 minutes and texts from the UK to EU. See the EE price guide for Small Business https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/ for Inclusive Countries.
Sim Only ROW Roaming – An inclusive extra provided on some EE Business SIMO tariffs. 60 minutes and 60 texts whilst roaming within USA, US Virgin Islands, Canada, Turkey, Australia, New Zealand, India, China, Israel and Singapore. Calling and texting other countries will incur additional charges, which vary by country. Once any part of the allowance is used up, standard out of bundle rates apply for that usage type. See roaming section of EE Small Business Price Guide for more details https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/
Partner Discounts – Some tariffs may include a partner discount from A1 Comms. These discounts will remain on your account for the duration of your contract (12, 24, 36 months). After this period the price will revert to full price if you haven’t upgraded or changed tariff.
Data Speeds – Advertised 4G speeds are available in selected areas. Exact speed depends on location and number of users. Check coverage using the link in the shopping basket before buying.
Allowances – Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in the UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 40p/min. Data allowance can be used in UK & EU/EEA. Data fair use policy may apply in EU/EEA. Deposit needed for roaming and international direct dial in limited circumstances. Calls to 084, 087, 09 & 118 numbers are not included; you'll be charged an Access Charge of 40p/min plus the applicable service charge. If you call a 070 you'll be charged up to 63p/min.
Connecting Partner Authorisation – I agree that the connecting Partner to have access to my Account and have the ability to obtain billing information, make changes (with the exception of requesting PAC codes or account closures) and add products/services to my Account. I accept and agree that I am responsible for all changes made to my Account including any and all charges which may arise as a result of actions pursuant to this authorisation. I agree that EE shall not be liable for any actions taken by EE in fulfilling requests from the connecting Partner. This authority will continue until I revoke it by emailing [email protected]
EE Small Business Price Guide – Information about all EE’s tariffs and add-ons can be found here https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-and-conditions/
Products – All products bought on our website are provided by ourselves, not the network, and are subject to our full T&Cs.
† RPI/CPI Price Increase - Each year, your Pay Monthly airtime tariff will be adjusted according to Three's Fixed Annual Price Change (Three), the Retail Price Index (O2, Vodafone) or Consumer Price Index (EE) rate of inflation. Your bill will be adjusted in March (EE) or April (O2, Three, Vodafone) by 4.5% (Three), or the rate announced in January (EE), February (O2) and March (Vodafone) that year (plus 3.9% on EE).
All pay monthly offers subject to security and credit check. Charges will apply for paper billing. Charges may also apply for non-Direct Debit payment, unless on the EE network. Promo codes cannot be used in conjunction with any other offer.